Service

Service & Repair

In-house repairs for every major brand.

What's included

Care that goes deep.

Whether we sold you your hearing aids or you inherited them from another clinic, our technicians clean, adjust, and repair every major brand in-house. Most fixes take minutes, not weeks.

Deep cleanings and moisture treatment
Wax guard and receiver replacements
Tubing, dome, and shell repairs
In-house reprogramming and fine-tuning
Manufacturer warranty repairs handled for you
Loaner devices while yours are being repaired

How it works

What to expect.

Diagnose

A quick 15-minute check identifies whether it's a cleaning, a component, or a factory repair.

Fix

Most in-office repairs are done same-day. Complex issues are shipped and tracked for you.

Verify

Every repair leaves with a listening check and, if needed, a re-programming session.

Questions

What patients ask.

Do you service aids you didn't sell?+

Yes, we service every major brand regardless of where it was purchased.

How much does a repair cost?+

Cleanings and quick fixes are complimentary for our patients during the warranty period. Out-of-warranty component work is quoted before we touch anything.

How long does a factory repair take?+

Typically 5 to 10 business days. We provide a loaner so you're never without hearing.